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Forum Discussion
Orbi keeps droping external VPN connection
Hi All I started working from homme once every couple of weeks and connecting my Windows 10 PC using Cisco AnyConnect VPN 4.7.01076 to my Satellite about 15 feet away. The problem is that my VPN ...
PatG25 wrote:I started working from homme once every couple of weeks and connecting my Windows 10 PC using Cisco AnyConnect VPN 4.7.01076 to my Satellite about 15 feet away. The problem is that my VPN keeps disconnecting / reconnecting constantly. After a couple of weeks of this I gave up and hardwired the entire connection. So now the PC is hardwired via a switch directly to the RBR50. Unfortunately that has not solved the problem that I thought was WiFi related; it is still (very) randomly disconnecting. Might be up for an hour than goes through a connection / disconnection cycle 5 times in 2 minutes.
My focus would be with Cisco support or my company IT group. It this was a laptop, it would be a useful experiment to see how the VPN holds up at a different location (friend's house, Starbucks, etc.)
My modem is a Motorolla SB6141 that is directly connected to the RBR50. I am running almost the latest firmware; I saw last night that a new release was available that I haven't installed yet. So I am pretty much up to date. My house is big, 4000 square feet but as I have posted the connection to the RBR50 is hardwired. No Wifi invovled.
I am taking the laptop out of the picture; when my daugher comes over and visits she has the exact same laptop / VPN as me (amazing how different companies all run the same stuff). She has absolutely no problem when she connects from her house (differnt Internet provider, different modem / router) but she has huge disconnect problems at my house. I have connected my laptop to my cell phone to take out the modem / router issue and that works fine. I did that once while riding (as a passenger!) in a car and the connection actually more stable than in my house.
However... once in a while I do experience dropouts in service. When going to a website I may see a "Server took too long to respond" error, or the response time seesm unusally long when going to a site. So I don't think it's the VPN but these type of issues could cause the VPN connection to be dropped. Again, don't know if it is the router or Xfiniti.
Try some of the suggestion and let us know if anything changes...
You can also try a wired PC directly connected to the ISP modem and see if your VPN issues continue or don't.
Anything is possible with VPN.
PatG25 wrote:My modem is a Motorolla SB6141 that is directly connected to the RBR50. I am running almost the latest firmware; I saw last night that a new release was available that I haven't installed yet. So I am pretty much up to date. My house is big, 4000 square feet but as I have posted the connection to the RBR50 is hardwired. No Wifi invovled.
I am taking the laptop out of the picture; when my daugher comes over and visits she has the exact same laptop / VPN as me (amazing how different companies all run the same stuff). She has absolutely no problem when she connects from her house (differnt Internet provider, different modem / router) but she has huge disconnect problems at my house. I have connected my laptop to my cell phone to take out the modem / router issue and that works fine. I did that once while riding (as a passenger!) in a car and the connection actually more stable than in my house.
However... once in a while I do experience dropouts in service. When going to a website I may see a "Server took too long to respond" error, or the response time seesm unusally long when going to a site. So I don't think it's the VPN but these type of issues could cause the VPN connection to be dropped. Again, don't know if it is the router or Xfiniti.
