NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

jafo73's avatar
jafo73
Follower
Jan 14, 2018

Orbi keeps dropping internet

this overpriced POS keeps dropping internet.  my AT&T router is fine, just the orbi mesh keeps dropping the internet... then I can't even log into it to check the status and settings because my computers can't connect to it.  Last I checked I was running the most current firmware.  Is mine a lemon, or is this thing just junk?!?

1 Reply

  • There are numerous threads on this forum regarding disconnects and dropouts. Do a quick search and you may find an answer to your question However there are a few questions that you should answer about your environment for someone to truly help you: How is your ORBI configured–as a router or AP? Since you stated your AT&T router works,what type of AT&T router is it and is it running at the same time your running the ORBI? If so, you have to reconfigure your AT&T router to be just an internet gateway and disable its routing feature.

     

    Here's a link describing a method to use two routers on the same network:

    https://www.lifewire.com/connect-routers-on-a-home-network-818060