orbi keeps getting on 2.4 and not 5 ghz

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
What WPA security modes are you using?

Try enableding Beamforming and MIMO.

Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).

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s281er238 wrote:

my orbi keeps jumoing to 2.4 and when in range dosent hand off properly to 5 ghz on my devices and i have 2 satelites and ne router whcih covers the whole house open floor plan np walls . why cant thy just enable duable band where you have separate ssid for 2.4 and one for 5 is it gone kill them i hate this automatic come on guy its great setup but it fails without separate network please have that option enabled soon for advbanced users . does anyone know how to crack that or open that option up that where this device fails keeps jumping to 2.4 and stays on 2.4 

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