NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
MiguelJMP
Sep 04, 2019Aspirant
Orbi keeps loosing internet
Hello all! One week ago i bought a rbk50 system after all the good reviews i read. Until 2 or 3 weeks ago I had an asus ac66u router and it worked rock solid for years. I've placed it another pl...
CrimpOn
Sep 05, 2019Guru - Experienced User
The first question is always "what is it connected to?" (A "modem", a "router/modem", etc. specific brand and model).
The second question is usually, "which specific things are failing?" (When I hear "Sonos", I have an immediate gag reaction and hope someone else jumps in.)
In addition to rebooting, have you done a "reset to factory"? (which involves sticking something into the tiny "reset" hole next to the power plug until the power LED begins to flash amber. I unbend part of a paperclip.)