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Forum Discussion
guilloryjc
Jun 03, 2020Aspirant
Orbi keeps rebooting several times a day even with new firmware V2.5.1.16
House: 3200 sq. Comcast: Internet Router and satellite are around 30ft., no walls blocking them Modem Arris SB8200 Firmware updated automatically through admin page (V2.5.1.16) I'm having t...
FURRYe38
Jun 03, 2020Guru - Experienced User
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
Has a factory reset and setup from scratch been performed since last FW update?
guilloryjc
Jun 04, 2020Aspirant
I've tried some, but every post I read with the same questions none of what was asked changed anything. As with the others some of these are already disabled as a default i.e. Daisey Chain and a few other. I have not done a factory reset and I will change the channels though it’s not an internet issue it’s a Orbi issue.
I do appreciate the help and will have to change the rest later after work but really it doesn’t seem like others Wi-Fi is making it reset. I have neighbors all around me but I’ve always had them and never had this rebooting issue till I got Orbi. I really like the ease of use but this is such a hassle and a pain since we work from homes these days.
I might have to consider the factory reset option but need to read up on what all I have to do in order to do it correctly.
- FURRYe38Jun 04, 2020Guru - Experienced User
Please give feedback to the question presented when you get a chance.
Press the back reset button for 15 seconds then release.
https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings - FURRYe38Jun 24, 2020Guru - Experienced User
Any progress on this?
guilloryjc wrote:I've tried some, but every post I read with the same questions none of what was asked changed anything. As with the others some of these are already disabled as a default i.e. Daisey Chain and a few other. I have not done a factory reset and I will change the channels though it’s not an internet issue it’s a Orbi issue.
I do appreciate the help and will have to change the rest later after work but really it doesn’t seem like others Wi-Fi is making it reset. I have neighbors all around me but I’ve always had them and never had this rebooting issue till I got Orbi. I really like the ease of use but this is such a hassle and a pain since we work from homes these days.
I might have to consider the factory reset option but need to read up on what all I have to do in order to do it correctly.- guilloryjcJan 26, 2021Aspirant
Still having the exact issue , I've done everything mentioned. I've restarted from default, I've started with satellite first, I've changed all the settings and still as of today I'm still having the issue. It has restarted 3 times already, this is so ridiculous. Unless someone has any new suggestions I will now have to pay another 100 for them to do all the same things and figure out I have faulty equipment. I can promise you one thing, I will never buy another Netgear product. This issue is 100% Netgear and not my internet or settings. I only wish I would have noticed this when it was still under warranty.