NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Bruce-H
Mar 23, 2021Aspirant
Orbi LBK1220 LED white red pulse before 100% data used
I have an Orbi LBK1220 - 4GX AC1200 Dual-Band Mesh WiFi System router. The LED recently started to pulse white red way before I had used 100% of the data. In fact, I hadn't even used 50% of the data ...
LBK1220
Apr 14, 2021Initiate
I have the same problem. My provider is Telstra. I got no traction trying to solve the problem with them. I then contacted Netgear. A Netgear Senior Systems Engineer in Australia told me the lights are based on information they receive from Telstra about our data usage. He contracted Telstra who said a server problem is causing the issue. However it has been a week since he contacted Telstra and the issue still hasn't been solved. It is ridiculous.
Bruce-H
Apr 14, 2021Aspirant
Thanks LBK1220. I'm also with Telstra. Have just spent two days trying to get some sense out of their support service, but also got no traction. They were completely in the dark about a server problem, or with anything else to do with the Orbi LBK1200. I had half suspected the issue was at the Telstra end. Good to get some confirmation. Cheers.