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Forum Discussion
ORBI LBR20 on AT&T
A bit confused. I called AT&T with the IMEI number and was told the LRB20 was not compatible - and therefore could not be activated. I called back a second time to see if the answer would change - ...
Thanks for getting involved and helping!
What is the "right plan" for AT&T? I have tried asking them and no one seems to have an answer.
Thanks
are you facing trouble with a specific plan?
did the plan you choose have "hotspot" as a feature in it?
Here is what I have tried so far:
1. I bought an AT&T SIM card from Amazon, and then bought a 'data only' plan for it on this AT&T website: https://buyasession.att.com/sbd/Common/ShopRatePlans.action
Didn't work...so then...
2. I went to an AT&T store, explained what I wanted, got another new SIM card with a Prepaid plan (https://www.att.com/prepaid/)
That also didn't work...so then...
3. I had already bought an AT&T hotspot with a traditional post-paid plan (https://www.att.com/buy/connected-devices-and-more/att-wireless-internet-black.html) and took the SIM card out and put it in.
I wasn't really expecting that last one to work...and it didn't either.
If there is a "right plan" I would love to know!!
- Just change the orbi APN to Broadband and will work for At&t.
Nope. That doesn't seem to work.
For either the t-mobile or AT&T SIM, APN is set to default while there is an right arrow indicating other options - it's disable. Is there another setting I'm missing?
Just for clarity:
1. The AT&T SIM was purchased directly from an AT&T store.
2. AT&T continues not to have the LBR20 listed in their database as a supported device - as of yesterday.
3. I do not have another device to set the SIM in. I use Apple's eSIM for my other mobile devies.
Appreciate the help. But I'd really appreciate the assistance from someone directly on the product team that has skills/experience with this model.