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Forum Discussion
ORBI LBR20 on AT&T
A bit confused. I called AT&T with the IMEI number and was told the LRB20 was not compatible - and therefore could not be activated. I called back a second time to see if the answer would change - ...
Just bought the LBR20 and purchased sim CArd from AT&T with 100gb pland for $55 per month, prepaid. I also have an external antenna, 9db, connected to antenna 1, nothing connected to antenna 2,
installed card and tried to do set up. App indicated "Sim registered" but "No LTE"
tried rebooting, re inserting card, checked AT&T online support and verified Sim was activated.
I called Netgear support and was given a case number, told to hold a few minutes and was disconnected after 35 minutes. Called back, was told I needed new case number and was again put on hold for 59 minutes with no response. During that time I read these posts and went back to try changing the APN. I first tried "NEXGENPHONE" which is common for AT&T, No success. I then tried "Broadband" , hit save and retried the setup, This time it detected the LTE and then went into a firmware upgrade. The unit rebooted and I now have very good internet signal.
The APN for AT&T doesnt use a username or password, just leave blank. make sure to hit save.
Speed tests show Download 132Mbps, 57Mbps upload. I have since added the Orbi outdoor extender and it synced right away.
Will install on our boat next week and hopefully remote Internet access will be greatly improved and available for most devices on board.