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Forum Discussion
PedroGonzo
Aug 18, 2020Follower
Orbi Login getting stuck
Trying to login to orbilogin.com - first screen takes me to a circe selection... and then it hangs. Or, when I try to X out of the window, I get a 400 error. Any ideas?
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Have you tried a different browser or pc?
Or tried clearing cache/cookies?
- MstrbigMaster
I would start with rebooting then a factory reset if you cannot login with orbilogon.com and the app.
PedroGonzo wrote:Trying to login to orbilogin.com - first screen takes me to a circe selection... and then it hangs. Or, when I try to X out of the window, I get a 400 error. Any ideas?
Just want to report that I also saw this twice yesterday after doing factory resets of my RBR50. After going through initial setup, trying to access the admin website via orbilogin.com displays the Circle advertisement dialog but clicking "X" does not dismiss it so you can't get to the admin website. I had it happen twice while resetting my RBR50 multiple times and using Chrome browser on Windows. I switched to Firefox and it didn't have the same problem, i.e., I could dismiss the Circle advertisement dialog and continue. I think the browser did not ask me for my "admin" website login credentials when this happens.
I did not always see this issue after resetting the RBR50 and using Chrome. While I was doing these RBR50 resets I have and was also resetting my RBR850 at the same time. Maybe the login credentials were getting saved by my RBR850 orbilogin.com access and then when I switched to the RBR50 wireless and visit orbilogin.com, it doesn't ask for new credentials but the cookie doesn't work for RBR50? Firefox of course needs to ask for the website login credentials and that's why it works.
- MstrbigMaster
Chrome is notorious for weird stuff. I always had to go into settings and refresh it. I gave up on it and am now using the new Microsoft Edge. All my surfing problems are gone.