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Forum Discussion
Orbi loosing Internet Connection on iPhone
Hi,
Since I've purchased my Orbi RBK50 Router and Satelite I'm facing this issue.
I constantly lose my internet connection on my iPhone and iPad. iMac and other devices connected to my WiFi shows...
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
What WPA security modes are you using? Try WPA and AES only
Try enabling Beamforming and MIMO.
Thanks for the reply.
FW: Router Firmware Version V2.2.1.210
House about 650Sq Ft. Can only connect the satelitle wired because it does not pick the router where I need to place it.
Will try and use manual channels on 2.4Ghz. 5Ghz set on 36.
Few WiFi around and using WPA and AES only.
Enabled Mu-Mimo but the result was worse then when disabled. Will try enabling Beamforming and will report.
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.
aty1972 wrote:
Thanks for the reply.
FW: Router Firmware Version V2.2.1.210
House about 650Sq Ft. Can only connect the satelitle wired because it does not pick the router where I need to place it.
Will try and use manual channels on 2.4Ghz. 5Ghz set on 36.
Few WiFi around and using WPA and AES only.
Enabled Mu-Mimo but the result was worse then when disabled. Will try enabling Beamforming and will report.
The distance is about 30ft. The only issue is that I have to wire the satellite to the router because no matter where I try to put it on the 1st floor it does not connect to the router wirelessly (walls super thick).
Daisy Chain unticked, Beamforming and MU-MINO enabled.
I changed my 5Ghz channel to 44 and I have disabled 2.4Ghz SSID boradcast under Advanced--Advanced Setup--Wireless settings (iOs devices prefer 5Ghz). Oddly enough somehow I still see devices connected to 2.4Ghz. Any idea why??
Thanks!