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Forum Discussion
Orbi loosing Internet Connection on iPhone
Hi,
Since I've purchased my Orbi RBK50 Router and Satelite I'm facing this issue.
I constantly lose my internet connection on my iPhone and iPad. iMac and other devices connected to my WiFi shows...
Since you seem to have think walls and building materials, this will impact the 5Ghz singnal due it is high frequency, is effected by building materials. So maybe one reason why devices are choosing 2.4Ghz rather then 5Ghz.
For your case, you may want to move the satellite a bit closer to the base router and see.
aty1972 wrote:
The distance is about 30ft. The only issue is that I have to wire the satellite to the router because no matter where I try to put it on the 1st floor it does not connect to the router wirelessly (walls super thick).
Daisy Chain unticked, Beamforming and MU-MINO enabled.
I changed my 5Ghz channel to 44 and I have disabled 2.4Ghz SSID boradcast under Advanced--Advanced Setup--Wireless settings (iOs devices prefer 5Ghz). Oddly enough somehow I still see devices connected to 2.4Ghz. Any idea why??
Thanks!
FURRYe38 wrote:
Since you seem to have think walls and building materials, this will impact the 5Ghz singnal due it is high frequency, is effected by building materials. So maybe one reason why devices are choosing 2.4Ghz rather then 5Ghz.
For your case, you may want to move the satellite a bit closer to the base router and see.
So far repositionning the satellite doesn't help since it does not pick the router signal wirelessly. Trying to move the router to other areas to see if this helps.
Would configuring the router to AP mode (currently in router mode) help in terms of stability? If yes will have to try and figure out how to do it.
Thanks!
Can you try examining your electromagnetic/RF spectrum for interference? Be sure to check BOTH the 2.4 and 5 ghz spectrums.
You never specified if you are in an urban or rural area.
Download a WiFi analyzer program for Android and/or Iphone and see where signals are peaked in and around rooms of your home. When running these apps, disconnect from your wireless network before starting.
Your problem may have a simple solution as simple as shifting channels away from that interference
Are there other wireless SSIDs from neighbors etc that could be "jamming" you?
Is your home near any other large RF signal producer? (airport, cell tower, etc)
What is the Mfr and model# of the ISP modem the NG router is connected too? Built in router here by chance? I asked about this before and you didn't give feedback about it. AP mode maybe if ISP modem has a built in router.
What channels are you using?
650sq ft home? Can you turn OFF the satellite and run just the ORbi router? The router alone can cover up to 1100 sq ft by itself.
aty1972 wrote:
FURRYe38 wrote:
Since you seem to have think walls and building materials, this will impact the 5Ghz singnal due it is high frequency, is effected by building materials. So maybe one reason why devices are choosing 2.4Ghz rather then 5Ghz.
For your case, you may want to move the satellite a bit closer to the base router and see.
So far repositionning the satellite doesn't help since it does not pick the router signal wirelessly. Trying to move the router to other areas to see if this helps.
Would configuring the router to AP mode (currently in router mode) help in terms of stability? If yes will have to try and figure out how to do it.
Thanks!
FURRYe38 wrote:
What is the Mfr and model# of the ISP modem the NG router is connected too? Built in router here by chance? I asked about this before and you didn't give feedback about it. AP mode maybe if ISP modem has a built in router.
What channels are you using?
650sq ft home? Can you turn OFF the satellite and run just the ORbi router? The router alone can cover up to 1100 sq ft by itself.
Hi!
I don't get any WiFi signal on the 1st floor using only the router, even if I move the router around. Sat does not pick any signal from the router if placed upstairs (works fine downstairs). Tried moving the sat around the 1st floor but still no signal. Hence the reason why the sat needs to be wired to the router.
Using channels 6 for 2.4GHz and 44 for 5GHz.
As for the brand of my ISP router I can tell since i'ts just a white box. Maybe there's a way to check it using an ISP?
Thanks for the help!
What are your experiences wtih Fast Roaming enabled and disabled.
This maybe an issue with the iOS on the phone not handling the transitions between router and satellite signals when your roaming with the phone.
aty1972 wrote:
FURRYe38 wrote:
What is the Mfr and model# of the ISP modem the NG router is connected too? Built in router here by chance? I asked about this before and you didn't give feedback about it. AP mode maybe if ISP modem has a built in router.
What channels are you using?
650sq ft home? Can you turn OFF the satellite and run just the ORbi router? The router alone can cover up to 1100 sq ft by itself.
Hi!
I don't get any WiFi signal on the 1st floor using only the router, even if I move the router around. Sat does not pick any signal from the router if placed upstairs (works fine downstairs). Tried moving the sat around the 1st floor but still no signal. Hence the reason why the sat needs to be wired to the router.
Using channels 6 for 2.4GHz and 44 for 5GHz.
As for the brand of my ISP router I can tell since i'ts just a white box. Maybe there's a way to check it using an ISP?
Thanks for the help!
