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Orbi loosing Internet Connection
Hello - I have had my Orbi installed for less than a week. 3 time now it has lost all connection to the internet. I have to reboot, unplug, both the Orbi and my modem multiple time before I can get...
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM
I'm seeing the same thing, and it seems to have gotten worse since 1.3.0.12. The last four days, I've had to reset the modem and router first thing in the morning.
I funny that they suggested using the computer's MAC address. That seems to be the only way mine will work. I notced that the setup utility changes that setting on my initial setup. When I changed it back to use the routers MAC, I lost my connection. The setuyp utility again flipped it to use my computer's MAC and the connection started working again.
I'm going to keep an eye on the logs this week, so we'll see. Unfortunately another week of this and it will have to go back.
Same problem happening here. Only have had the router for 3 days now and it loses connection to the internet several times a day. Pretty frustrating since the wifi connectivity and coverage is great. I replaced a Netgear R6300 and never had that issue. Hope they come out with a fix really soon.
Well I have set my MAC address to the ORBI MAC address to see if that will do any good. I had my domain name servers set to the Google 8.8.8.8 but now I see that they changed to something different now that I am using the ORBI MAC. I really want this to stop because the router works great when it stays connected.