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Orbi loosing Internet Connection
Hello - I have had my Orbi installed for less than a week. 3 time now it has lost all connection to the internet. I have to reboot, unplug, both the Orbi and my modem multiple time before I can get...
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM
Any luck getting the replacement Orbi working correctly? I'm still losing connection multiple times daily.
Well, not only didn't I have any luck I took everything back and got a Linksys EA9500 with a range extender for up stairs. I have to say I am dissapointed - the Orbi was awesome when it worked but I couldn't get it to work consistently. And I didn't have hours and hours to deal with Tech Support. Tech support was very nice and seem to be great but they couldn't figure it out.
I too am having this same disconnect issue. It happens numerous times throughout the day and I am on satellite internet but based on others having an issue it is not due a slower internet connection it seems.
I've never had this problem with any other router so Netgear needs to get a fix out to address this ASAP otherwise I will be forced to bring this Orbi back and get something else. The Orbi works great when it works though so I hope we can get this fix out soon.