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Forum Discussion
mtuhoop24
Oct 30, 2016Guide
Orbi loosing Internet Connection
Hello - I have had my Orbi installed for less than a week. 3 time now it has lost all connection to the internet. I have to reboot, unplug, both the Orbi and my modem multiple time before I can get...
- Jul 11, 2017
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM
vzts4q
Nov 12, 2016Star
I started having the same problem this morning. Spent a number of hours trying to figure out what was going on. In my case I am using the Orbi in AP mode connected to my Netgear D6200 modem/router. When the Orbi quits working it even affects the wired connections to the D6200. To the point that pages take forever to load if they load at all. After I found this thread I have rolled back the firmware to 1.2.06 to see if that helps.
I'll report back if it my results.
Joe P
Yld2rob
Nov 12, 2016Luminary
I rolled back to v1.2.06 so far two days. No issues. BTW I picked up the 3 pack from Costco. Now I have 3 routers in my house.
- vzts4qNov 12, 2016Star
Yld2rob wrote:I rolled back to v1.2.06 so far two days. No issues. BTW I picked up the 3 pack from Costco. Now I have 3 routers in my house.
Mine ran all night on 1.2.0.06 without any problems. Then it upgraded to 1.3.0.26 on it's own and the problem came back.
- vzts4qNov 12, 2016Star
Now it won't even run on 1.2.0.6 going back to 1.1.0.16 and see how that goes. :smileymad:
- vzts4qNov 12, 2016Star
Now I am officially going crazy. Tried rolling back the firmware to 1.1.0.16 using the Firefox browser and the router refused to cooperate. It always acted strange during the update it would hangup. The only thing I could do is restart the browser and login again. Then it was showing the newest firmware not what I told it to do!
Tried using Chrome and everything worked as it should. Hoping the Orbi does not automatically update the firmware again.
Joe P