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Forum Discussion

mtuhoop24's avatar
mtuhoop24
Guide
Oct 30, 2016
Solved

Orbi loosing Internet Connection

Hello - I have had my Orbi installed for less than a week.  3 time now it has lost all connection to the internet.  I have to reboot, unplug, both the Orbi and my modem multiple time before I can get...
Troubleshooting
  • DarrenM's avatar
    DarrenM
    Jul 11, 2017

    Hello Everyone

     

    We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.

     

    https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18

     

    If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.

     

    http://www.netgear.com/support/contact.aspx

     

    Thanks

    DarrenM

vzts4q's avatar
vzts4q
Star
Nov 13, 2016

Well I dug out a old SpeedStream 4100 Modem put it in bridge mode. Connected it to the Orbi back in rout mode lets see how this works. Using it in AP was a disaster.

 

Joe P

  • vzts4q's avatar
    vzts4q
    Star
    Nov 19, 2016
    vzts4q wrote:

    Well I dug out a old SpeedStream 4100 Modem put it in bridge mode. Connected it to the Orbi back in rout mode lets see how this works. Using it in AP was a disaster.

     

    Joe P

    Have ran 6 days now without any problems. It just would not play well in AP mode with the Netgear D6200.