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Forum Discussion
mtuhoop24
Oct 30, 2016Guide
Orbi loosing Internet Connection
Hello - I have had my Orbi installed for less than a week. 3 time now it has lost all connection to the internet. I have to reboot, unplug, both the Orbi and my modem multiple time before I can get...
- Jul 11, 2017
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM
JMU1998
Nov 13, 2016Luminary
I have opened a support ticket reference number is 27662223 with Netgear to review the latest FirmWare to address the wireless drops being experienced by many people. It looks like a lot of people are having the same issue with frequent wireless drops on various clients with the newer Firmware.
- vzts4qNov 13, 2016Star
In my case when the wireless dropped it also affected all my wired devices. Don't understand this because I was using the Orbi in AP mode and all the routing was being handled by my D6200.
- peteytestingNov 13, 2016Hero
sounds like different issues
i have been using the orbi in both router and AP modes without issue , in ap mode it was running behind an asus rt-ac88u with its wifi disabled