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Orbi loosing Internet Connection
Hello - I have had my Orbi installed for less than a week. 3 time now it has lost all connection to the internet. I have to reboot, unplug, both the Orbi and my modem multiple time before I can get...
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM
Also experiencing the same issue with the latest firmware. Have great signal strength and then will lose internet connections. Looks like it drops its IP address and I'm given a private IP. Once I turn off wireless, wait a few minutes then power back on, seems to kick back in. It's happening to multiple devices too such as my android phone, my mac, and other devices on the network. Seems to bounce back after a bit but its consistent through devices that are close to the AP and those that are far away. Reboot also solves the issue. This does appear to be a new firmware issue since I only started experiencing this when the new firmware came out - was super stable last time around.
Same exact issue I have been struggling with since fw upgrade have to reboot night so very frustrating paid $400 for this but still not giving up hope a stable fw can make this machine awesome
Add me to the list of those with almost daily disconnection issues as well. I purchased the Orbi and Satellite system a few weeks ago. I immediately updated both to the current V1.3.0.26 firmware, so I have no basis of comparison to previous firmware versions.
When connected, the range, signal strength and speed of the Orbi system is brilliant in my house.
However, at least every few days, and some times more frequently, the system disconnects from the internet. There are no flashing lights on either the router or the satellite to indicate any problem. Its only discovered when devices (both Windows and iOS) cannot connect. The only way to fix is to power off/cycle on the Orbi router and wait for all to connect again. Several online interactions with Netgear support have failed to fix the issue.
All in all, daily disconnects and required resets are unnacceptable on a $400 router. I'm hoping for a firmware fix to be issued soon, or this unit will be returned.
Been facing this for weeks now eversince new fw, nightly reboots so frustrated so disappointed this product has so much potential but this fw is highly unstable right now it is a $400 decoration piece
so roll back to last fw till the new one is released , which wont be all that far away
