NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

mtuhoop24's avatar
mtuhoop24
Guide
Oct 30, 2016
Solved

Orbi loosing Internet Connection

Hello - I have had my Orbi installed for less than a week.  3 time now it has lost all connection to the internet.  I have to reboot, unplug, both the Orbi and my modem multiple time before I can get...
Troubleshooting
  • DarrenM's avatar
    DarrenM
    Jul 11, 2017

    Hello Everyone

     

    We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.

     

    https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18

     

    If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.

     

    http://www.netgear.com/support/contact.aspx

     

    Thanks

    DarrenM

Rustproofcorn's avatar
Rustproofcorn
Luminary
Jan 10, 2017
I really don't understand how this can be firmware. For the 1 that has dissconnections many more don't. I'm gonna throw this out to try. Unplug the sat. Just run on the router for a bit and see if there are any disconnections. If there are make sure beamforming and mimo are disabled just for this experiment. I would try this myself but I'm one that doesn't have problems. I do not have implicit beamforming in all my N devices can fend for themselves. I also don't have mimo turned on. Just stick settings. As a router. Gl.