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Orbi loosing Internet Connection
Hello - I have had my Orbi installed for less than a week. 3 time now it has lost all connection to the internet. I have to reboot, unplug, both the Orbi and my modem multiple time before I can get...
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM
Same issue as most folks. I tried changing my mtu 1492. I am on fios and lose connection at least once a day, generally at the same time which is around 3pm. I'll see how it goes with the mtu change.
Buckaude wrote:
Same issue as most folks. I tried changing my mtu 1492. I am on fios and lose connection at least once a day, generally at the same time which is around 3pm. I'll see how it goes with the mtu change.
If you're determining that the disconnects are happening based on the log entries, I'm not so sure - in AP mode, my Orbi reports internet 'disconnections' each time it reaches out to renew its DHCP lease. If it's every 24 hours, it's llikely a false alert.
Now if you're *really* losing connectivity (and you can observe it happening), that's different...but surprising.
You shouldn't need to adjust the MTU on FiOS at all, it's not packet-switched.
Rodney
Just an update, still no disconnects after a week (or at least none that anyone in the house has noticed), since changing the Orbi router's IP to static - I'm using the Orbit in AP mode.
Rodney - I appreciate that using log entries to determine disconnects is not the best method. But I was looking at the logs after connectivity was lost (and by lost I mean on all devices). I could see the reconnect log entry (which I'm certain happens because of the DHCP renewing its lease, as you say), and the times on multiple occasions tied in with losing connection. That's as much as I can say.
I also appreciate many people are having disconnects when not in AP mode, but a static IP is worth try if you are in AP mode.
Let's hope Netgear provide another firmware update soon.