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Forum Discussion
mtuhoop24
Oct 30, 2016Guide
Orbi loosing Internet Connection
Hello - I have had my Orbi installed for less than a week. 3 time now it has lost all connection to the internet. I have to reboot, unplug, both the Orbi and my modem multiple time before I can get...
- Jul 11, 2017
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM
JMU1998
Jan 20, 2017Luminary
I have been able to mitigate this to an extent by rolling back to 1.4.0.16 with a factory reset same issue started in 1.4.0.18 and persist in 1.4.0.34 eagerly waiting on next Firmware release with fix.
peteytesting
Jan 20, 2017Hero
JMU1998 wrote:I have been able to mitigate this to an extent by rolling back to 1.4.0.16 with a factory reset same issue started in 1.4.0.18 and persist in 1.4.0.34 eagerly waiting on next Firmware release with fix.
plz stop spamming the same comments over various threads as many dont have your issue , many have no issue at all with the latest fw
- Martin_LeachJan 25, 2017Initiate
Just to add weight to this conversation - I am having the same problem. My drops are in the 5-10 seconds range and happen up to 10 times a day. This is OK most of the time but I work from home and conference calls, webcasts, etc. are totally useless. I have two networks at home so will solate the problem by joining my other network and monitoring.
Wouldn't it be cool if one of the network equipment providers would provide a decent network monitoring software showing ping speeds, internet availability, up- and down-load speeds, etc so we wouldn't have to use a variety of tools to troubleshoot.
- Retired_MemberJan 26, 2017
Any as you were told in other threads, MANY DO have issues.
- JMU1998Jan 26, 2017Luminary
Not trying to spam just "emphasising" the facts and trying to help.