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Orbi loosing Internet Connection
Hello - I have had my Orbi installed for less than a week. 3 time now it has lost all connection to the internet. I have to reboot, unplug, both the Orbi and my modem multiple time before I can get...
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM
Hey Guys,
New Orbi user here. Like all of you, I've been having many issues with the orbi dropping internet connections. Having seen this problem on previous routers, when IPV6 is on, I disabled IPV6 and the network seems to be back up and running well.
Hopefully this helps all of you with your issues as it seems to solve dropped internet connections for me. I'll check in again in a few hours to confirm if it holds strong for the day!
Love the device but still figuring out how to make it work well like my previous nighthawk router!
New Orbi user here. Like all of you, I've been having many issues with the orbi dropping internet connections. Having seen this problem on previous routers, when IPV6 is on, I disabled IPV6 and the network seems to be back up and running well.
Hopefully this helps all of you with your issues as it seems to solve dropped internet connections for me. I'll check in again in a few hours to confirm if it holds strong for the day!
Love the device but still figuring out how to make it work well like my previous nighthawk router!
NETGEAR is aware of an issue affecting some users where wireless client devices frequently disconnect/reconnect from the Orbi WiFi network. We’re actively working on the issue and hope to have a solution soon.
Thank You
DarrenM
It would be great if we can get this fixed soon as I have my Orbi in the box ready to return or sell the darn thing. The entire family was so tired of disconnects and lack of internet connectivity that I had to switch back to my old router.
I may just keep the Orbi for now and try with the next update to see if that makes any difference otherwise this thing is going back which is unfortunate. It works great when it works but horrible that I had to reset the router so many times a day.