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Orbi loosing Internet Connection
Hello - I have had my Orbi installed for less than a week. 3 time now it has lost all connection to the internet. I have to reboot, unplug, both the Orbi and my modem multiple time before I can get...
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM
Just a quick update that I haven't had as many issues since my last post.
I do get the sporadic Orbi dropped connection now and then which is annoying but it comes back as soon as the Orbi reboots itself or gets a connection back... not too sure which it is but it comes back within a minute or 2.
At least once a day, around the same time everyday, the Orbi completely reboot's itself and it seems like my ISP modem does the same around this time too. I'm not sure why but it leaves me without a connection for about 3 to 5 minutes then everything runs properly again.
Hopefully things improve with future updates!
Both the modem and the router rebooting consistently around the same time sounds like there might be a problem with power to those devices.