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Forum Discussion
mtuhoop24
Oct 30, 2016Guide
Orbi loosing Internet Connection
Hello - I have had my Orbi installed for less than a week. 3 time now it has lost all connection to the internet. I have to reboot, unplug, both the Orbi and my modem multiple time before I can get...
- Jul 11, 2017
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM
Malik2k1
Feb 15, 2017Star
Sorry I should've explained better.
Same time as in at 11pm every night I lose my wifi network and it seems like the orbi goes into a reboot cycle or the modem. Not sure which is triggering which or if they're related or seperate issues.
Same time as in at 11pm every night I lose my wifi network and it seems like the orbi goes into a reboot cycle or the modem. Not sure which is triggering which or if they're related or seperate issues.
MarkC1024
Feb 15, 2017Luminary
If you haven't already, it might be a good idea to put them on a UPS that conditions power and can stay up during a brown-out or power flucuations. I've run APC UPSs behind all my computer and network equipment for years and have yet to have a component failure. As I work from home, I need to rely upon connectivity 24x7