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Orbi loosing Internet Connection
Hello - I have had my Orbi installed for less than a week. 3 time now it has lost all connection to the internet. I have to reboot, unplug, both the Orbi and my modem multiple time before I can get...
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM
That's interesting. I tried to set mine up in AP mode but my devices wouldn't connect. I currently have the bridge set up on my modem and have the Orbi Router directly plugged into it.
Unfortunately, I had to perform a hard reset which caused me to manually reconnect every device in the house. I would try again but I don't want to reset all my passwords in addition to re-setting up the Orbi app which lost all of the information I had entered initially.
Unfortunately, I had to perform a hard reset which caused me to manually reconnect every device in the house. I would try again but I don't want to reset all my passwords in addition to re-setting up the Orbi app which lost all of the information I had entered initially.
I have also been having problems with the Orbi losing internet connection. I upgrade to the latest router firmware, 1.5.0.12, in the hopes they fixed it, but over the last 2 days it has locked up twice.
Any suggestions from Netgear on settings or troubleshooting? I have everything set to defaults with the Guest network off.
I had an unexplained connection drop this morning too (magenta router). After doing a power cycle, it's been OK since.
Latest firmware here, and I verified it was not an issue related to my servce provider
Something still isn't quite right with the basic Orbi firmware - hoping another update is released soon...
Unfortunately they didn't have any recommendations. Oddly, I don't get drop issues when connected wirelessly. I do get occasional buffering on my Roku with certain apps (ESPN and Sling), even when hardwired into the Ethernet port. I do really like the product; however, with the speeds I get I truly feel I shouldn't get any buffering issues especially when directly connected to the Satellite. I'm sorry I can't be of more help to you.
AMarket42 wrote:Unfortunately they didn't have any recommendations. Oddly, I don't get drop issues when connected wirelessly. I do get occasional buffering on my Roku with certain apps (ESPN and Sling), even when hardwired into the Ethernet port. I do really like the product; however, with the speeds I get I truly feel I shouldn't get any buffering issues especially when directly connected to the Satellite. I'm sorry I can't be of more help to you.
that suggests your buffering is caused further upstream , have to tried connecting the Roku direct to a modem or upstream connection
