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Orbi loosing Internet Connection
Hello - I have had my Orbi installed for less than a week. 3 time now it has lost all connection to the internet. I have to reboot, unplug, both the Orbi and my modem multiple time before I can get...
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM
I hope someone here can be of help. I just purchased a Netgear Orbi router and satellite based on the sterling reviews and individual recommendations I've read for months now. I have tried both Luma and eero; Luma was a disaster from the beginning, and the eero has worked just fine. The Orbi gives me great wireless coverage throughout my home, but my daughter and wife have complained about intermittent Internet connectivity issues, and I have had several problems today with Internet connectivity while working on my laptop.
The error message I get is "DNS probe finished - no Internet" or words to that effect. I've also tried restarting the cable modem, resetting the wireless connection on the client, and reviewing the Orbi logs; other than "UPnP set event" and "DoS attack", there is nothing there that would indicate a problem.
I didn't come across any references to these connectivity problems in my research, but this thread suggests that it's been an issue for a while.
as i specifically stated in the other forum you posted this in , its a known and confirmed issue , the dev team are working on it as we speak but at this stage no resolution , you can try disabling beam forming and mu-mimo from the advanced menu , otherwise wait till new fw is released
pete
I appreciate the reiteration; I misunderstood and thought you were suggesting I post my inquiry here. When I checked the settings you suggested, they were already unchecked. Perhaps the latest firmware release unchecks them by default.
i think they did as an attempt to resolve the connection issue but it hasnt fixed it all as you can read from these threads , all we can do is wait and see what the dev team comes up with , its a complex issue and one they must be struggling to fix as its been a while since we heard anything from them
i will say i have the orbi router and 2 sats here and have never had issue and have a mix of both windows / android and apple devices which complicates things more for the devs as if they fix one lot they cause an issue for the others
I have a similar mix of devices - two iPhones, a Samsung Galaxy S7, a Google Pixel XL, three Windows 10 laptops, a Roku Premiere+, DirecTV Genie DVR, an Xbox One and a number of wired devices (Windows desktops and printers). I will hang on with the Orbi because I think it is potentially the best Wi-Fi system on the market. I just hope I can stave off the family complaints until a solution is delivered!