NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Orbi loosing Internet Connection
Hello - I have had my Orbi installed for less than a week. 3 time now it has lost all connection to the internet. I have to reboot, unplug, both the Orbi and my modem multiple time before I can get...
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM
Not sure if I have the same issue as everyone else here. Had my Orbi and one satelite since early January - i.e. two months. Been working great since then so I didn't really pay attention to it. In the last two days it has lost connection to the internet twice. After a reboot it has come back up and stayed up for about 24 hours the first time. Just rebooted again and we will see.
Both Beamforming and and MU-MIMO and turned on; I have never touched the setting. So is it recommended to turn these off until the issue is fixed?
It hink I am still in the return window for Best Buy and may get the new Google product.
I've had two main issues that everyone else seems to be experiencing. Drop-outs/timeouts with wireless and streaming when wired wouldn't buffer right and have very slow streaming video/audio. I've fixed both by placing the Orbi + Sattellites in AP mode. I use my nethawk as just a wired router and disable WiFi. Everything has been running smooth since then.