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Orbi loosing Internet Connection
Hello - I have had my Orbi installed for less than a week. 3 time now it has lost all connection to the internet. I have to reboot, unplug, both the Orbi and my modem multiple time before I can get...
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM
(Posted this in the wrong thread earlier)
1.8.0.6 does not solve my issue. My router is still loosing WAN connection several times a day. It has been for several fw releases now (got a support case on it). The router looses IP/DNS from isp and gaines it again after some time. I have provided support with debug logs and all sorts of info.
Plugging in alternative hw/router and putting Orbi in AP mode seems to be a workaround (by reading other peoples findings). But I can't test it as the Orbi kit is my only router and It would still be a workaround rather than a solution.
I ran some tests and plugged in a computer directly to the WAN port and reloaded a webpage for a day. No disconnects /WAN drop during the tests.
1.8.0.6 does not solve my issue. My router is still loosing WAN connection several times a day. It has been for several fw releases now (got a support case on it). The router looses IP/DNS from isp and gaines it again after some time. I have provided support with debug logs and all sorts of info.
Plugging in alternative hw/router and putting Orbi in AP mode seems to be a workaround (by reading other peoples findings). But I can't test it as the Orbi kit is my only router and It would still be a workaround rather than a solution.
I ran some tests and plugged in a computer directly to the WAN port and reloaded a webpage for a day. No disconnects /WAN drop during the tests.
You are correct. I had the exact same problem. You need another router and put the orbi in AP mode until Netgear fixes the issue