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Forum Discussion
mtuhoop24
Oct 30, 2016Guide
Orbi loosing Internet Connection
Hello - I have had my Orbi installed for less than a week. 3 time now it has lost all connection to the internet. I have to reboot, unplug, both the Orbi and my modem multiple time before I can get...
- Jul 11, 2017
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM
JMU1998
Mar 21, 2017Luminary
Latest firmware does hot address these issues Netgear Engineering is aware and hopefully working on a Firmware that will address these issues soon atleast that is the hope
tpgall
Mar 23, 2017Guide
I upgraded to the latest firmware last week. I was losing the Internet connection once or twice per week. I now lose the Internet connection multiple times a day. BIG step backwards. The netgear Web site says "Take the Orbi wifi challenge." I never thought the challenge would be to maintain an Internet connection. Orbi may be great technology but you can'take prove it by me. It is definitely not ready for prime time.