Orbi loosing Internet Connection

peteytesting
Hero
Mar 23, 2017
RickDangerous wrote:
peteytesting wrote:
seeing as no one not even netgear has ventured into this distributed wireless world before its a steep learning curve for all manufactures and no one has background knowledge to look back on for this technology , so its baby steps and yes bugs along the way

I hear you, but its simply not acceptable for Netgear to sell a £360 product (in the UK at least) that does not function as advertised.

For what it's worth I think folks who've had a bad experience (like me) should start posting negative Amazon reviews, as I think that'll get them moving a little bit quicker on finding a solution.
but thats the thing here for many it does work as advertised and does an exceptional job of its main claim to fame and thats whole home wifi

if you want to make an impact return it as im sure the number of returns would and will make a greater statement than "fake news" on amazon
- RickDangerous
  Star
  Mar 23, 2017
  peteytesting wrote:
  but thats the thing here for many it does work as advertised and does an exceptional job of its main claim to fame and thats whole home wifi
  
  if you want to make an impact return it as im sure the number of returns would and will make a greater statement than "fake news" on amazon
  
  People should only post what's true. There's nothing fake about I, or anyone else on this thread who's had problems, posting a negative review about their experience with the product. I'm fairly sure it has more impact than posting on a forum, and I think people who are unhappy should both post a negative review and return the product.
  
  I notice that those people who have posted negative reviews on Amazon's UK site are receiving almost instant replies from the Netgear support team asking them to email with a link to the negative review. I haven't seen much participation or engagement from Netgear to my other attempts to contact them.
  - peteytesting
    Hero
    Mar 23, 2017
    you mis understand me , any review or post on amazon is seen as fake news as its just not a great place to read or rely on anything as its abused by all sorts , its a waste of time posting on amazon for that reason
    
    you can pin your hopes on someone answering at amazon , but it will hardly get things moving any faster as i can assure you they know the issues , its how to fix them that is the issue
- Retired_Member
  Mar 23, 2017
  It doesn't work for most, or they wouldn't be here.
  
  Many don't know what to look for or don't notice it as some do. Or they may not have the devices that would be affected by these issues. Technology doesn't just work for some and some don't with issue within the firmware. It is happening on every single unit, it is just the people with different equipment and if they notice it or not.
  - peteytesting
    Hero
    Mar 24, 2017
    @killabandit wrote:
    It doesn't work for most, or they wouldn't be here.
    
    Many don't know what to look for or don't notice it as some do. Or they may not have the devices that would be affected by these issues.
    and there is the issue , its specific to certain devices which many dont have and dont care about , i can assure you there are only a very small percentage of users that come where whinging and far far more happily using the orbi without issue
    
    its NOT happening on every single unit you making generic sweeping statements , yes you may have issues with your devices but many dont and thats what you seem not to appreciate
Retired_Member
Mar 23, 2017
Yep, negative Amazon review already done. :)

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