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Orbi loosing Internet Connection
Hello - I have had my Orbi installed for less than a week. 3 time now it has lost all connection to the internet. I have to reboot, unplug, both the Orbi and my modem multiple time before I can get...
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM
It's really not (and Netgear clearly don't think so given the speed at which they're addressing negative reviews), but I'm not sure this is the place to talk about it. As for pinning my hopes on Amazon, this appears to be a battle on many fronts - these forums / Amazon reviews / RTB / Netgear's "support" / even twitter.
It is a little amazing the lengths people will go to defend a company that's sold a £360 product that doesn't work. I'm sure they're working jolly hard to fix it, but I (and others on this thread) are still out of pocket with only a couple of expensive paperweights to show for it.
RickDangerous wrote:
It is a little amazing the lengths people will go to defend a company that's sold a £360 product that doesn't work. I'm sure they're working jolly hard to fix it, but I (and others on this thread) are still out of pocket with only a couple of expensive paperweights to show for it.
and as long as you keep saying it doesnt work you are going to get no where as many ppl are quite happy with the orbi and it works exactly as advertised , in fact here it works great and has since day 1 and is by far the best wifi i have ever had and i have had literally hunderds on routers in testing , the issue is it doesnt work for you and you have a choice to wait it out or take it back
You've lost me. People shouldn't report that the product doesn't work as advertised if it works for other people? That makes no sense.
Anyway, enough:
- my setup suffers from sporadic connection failures
- other people are reporting on both this forum and Amazon that their setup suffers from sporadic connection failures
- Netgear haven't provided a solution to these problems
- other people are reporting their setup works just fine
You pays your money, you takes your choice. I expect better for £360, but everyone's free to make whatever purchase decision they like.