NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
mtuhoop24
Oct 30, 2016Guide
Orbi loosing Internet Connection
Hello - I have had my Orbi installed for less than a week. 3 time now it has lost all connection to the internet. I have to reboot, unplug, both the Orbi and my modem multiple time before I can get...
- Jul 11, 2017
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM
Retired_Member
Mar 25, 2017Well my Internet never goes down. But if it does I wouldn't want to use the wifi anyways. Most devices like eero, Google wifi and some others rely on the Internet to work.
whsbuss-1
Mar 25, 2017Apprentice
@killabandit wrote:
Well my Internet never goes down. But if it does I wouldn't want to use the wifi anyways. Most devices like eero, Google wifi and some others rely on the Internet to work.
Yes they do.... Orbi does not. Found this recent (2 days ago) review from PC Mag.... not my fav rag but some interesting findings
http://www.pcmag.com/article2/0,2817,2499881,00.asp
- Retired_MemberMar 25, 2017
Well, I can tell you that article is wrong. Eero does have QOS just an end user can't access it.
And what do you mean Orbi does not? Again, google wifi, Eero all require the internet to work for them to work.
- whsbuss-1Mar 25, 2017Apprentice
@killabandit wrote:Well, I can tell you that article is wrong. Eero does have QOS just an end user can't access it.
And what do you mean Orbi does not? Again, google wifi, Eero all require the internet to work for them to work.
Orbi does not require internet connectivity for the local wifi to work..... eero does.
- Retired_MemberMar 25, 2017
I am aware of Orbi not requiring it. But that is not what you said above.