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Orbi loosing Internet Connection
Hello - I have had my Orbi installed for less than a week. 3 time now it has lost all connection to the internet. I have to reboot, unplug, both the Orbi and my modem multiple time before I can get...
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM
@killabandit wrote:
Good try. Eero has 2x the reviews that the orbi does. I'd expect it to show issues for people who don't have a clue. But I can say that their support is wonderful and eero was simple and solid to setup. Many people who put reviews mess up on the installs themselves.
Unlike orbi, firmware is the issue.
This isn't between eero and orbi. If you want to start a topic please do. But leave it out here. Several of us have switched from orbi to eero with no issues and we are just stating that.
Well eero has been out about 10 months before Orbi which means more reviews on Amazon. Yes firmware is the issue which both Orbi and eero use to operate their hardware. However, (according to cousin who has eero) when Internet connectiviry is lost all local wifi networking is lost. Just something to be aware of.
whsbuss-1 wrote:However, (according to cousin who has eero) when Internet connectiviry is lost all local wifi networking is lost. Just something to be aware of.
That's one of the reasons I went with Orbi instead of the other "mesh" systems. I think it's a poor design choice to require access to the "cloud" for your WiFi to function. I have many uses for the LAN besides Internet access. And if the company decides to drop support for the product, your WiFi might stop working also.