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Forum Discussion
mtuhoop24
Oct 30, 2016Guide
Orbi loosing Internet Connection
Hello - I have had my Orbi installed for less than a week. 3 time now it has lost all connection to the internet. I have to reboot, unplug, both the Orbi and my modem multiple time before I can get...
- Jul 11, 2017
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM
Retired_Member
Mar 25, 2017You've been obnoxious in all your posts. Just stating the facts sir. I've been here way longer than you and owned my orbi much longer than you. I never said it was the best. You made that up. I said it's working great with no issues unlike the orbi. You obviously read that wrong. If you reboot the eero when the Internet goes down then it won't work. It will work if you leave it alone. Like I said you continue to post wrong info.
richpjr
Mar 25, 2017Star
@killabandit wrote:
You've been obnoxious in all your posts. Just stating the facts sir. I've been here way longer than you and owned my orbi much longer than you. I never said it was the best. You made that up. I said it's working great with no issues unlike the orbi. You obviously read that wrong. If you reboot the eero when the Internet goes down then it won't work. It will work if you leave it alone. Like I said you continue to post wrong info.
If you don't have your Orbi anymore, why do you spend so much time on these boards? Geniune question, not trying to be obnoxious. If I moved on to something else, I wouldn't spend a minute here.
- Retired_MemberMar 25, 2017
Why do you care? Why do all these other people that don't own it any more are still here? I am only here to direct people away from it till the issue is resolved. I don't want people wasting their money on something that has this many issues. And I also want to see how long it takes them to fix it.
- richpjrMar 25, 2017Star
@killabandit wrote:Why do you care? Why do all these other people that don't own it any more are still here? I am only here to direct people away from it till the issue is resolved. I don't want people wasting their money on something that has this many issues. And I also want to see how long it takes them to fix it.
I don't really care. I just have no idea why people who don't own a product would hang out on their forum - but that is just me. If that's how you like spending your free time, than more power to you.