NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Orbi loosing Internet Connection
Hello - I have had my Orbi installed for less than a week. 3 time now it has lost all connection to the internet. I have to reboot, unplug, both the Orbi and my modem multiple time before I can get...
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM
Can you please stop this childish nonsense or take it offline. You are not adding to the discussion in the least.
Agreed. I see at least 4 people here that seem to be causing the issues. I came here looking to fix my orbi disconnecting and not see bickering back and forth.
killabandit appears to be gone now.
Yeah, thanks to a few people running him off here. Sad we lost a member that was helping the community. You would have thought people would be more mature here.
so back On topic
to know how to fix the issue you need to identify it first
posting your logs would be helpful as this will ideantify what the cause is , if the logs show disconnects and reconnects then further investigations can be made
if however its the wifi that disconnecting its another matter and is treated differently
