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Orbi loosing Internet Connection
Hello - I have had my Orbi installed for less than a week. 3 time now it has lost all connection to the internet. I have to reboot, unplug, both the Orbi and my modem multiple time before I can get...
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM
hi pat
that dos attack stuff is a bit weird are you ding any torrent type stuff ? as this could be causing you issues , looking at some of those ip addresses though it does look like chineese traffic which is quite suspect
the device 192.168.1.23 seems to connect a lot , it belongs to ARRIS Group, Inc which sounds like an upstream router which means you running the orbi in dual nat , if this is the case and you cant bridge the upstream modem i suggest you run the orbi in AP mode
other than that your logs dont look bad at all
peteytesting wrote:hi pat
that dos attack stuff is a bit weird are you ding any torrent type stuff ? as this could be causing you issues
the device 192.168.1.23 seems to connect a lot , it belongs to ARRIS Group, Inc which sounds like an upstream router which means you running the orbi in dual nat , if this is the case and you cant bridge the upstream modem i suggest you run the orbi in AP mode
other than that your logs dont look bad at all
Thanks for the reply
Nope, not running any torrents or anything like that. I also don't have any other routers in the system. 192.168.1.23 is one of my DirecTV DVRs, I do have 4 of them connected in.
well i would be looking hard at those dvr's esp that one on 192.168.1.23 as its doing something weird to Chinese ip addresses and the orbi routers not liking it
its ether that or you are getting ddosed and you may want to ask your isp for a new ip address if fixed or restart your orbi so it gets a new wan ip address if your on a dynamic plan
taking out the ddos attack stuff which needs addressing
we see the list below , now all but the top 4 look like the router was ether restarted or the dhcp pool reset and reassigns ip addresses and thats all normal
the top 4 are just devices connecting as usual and as you said no real disconnects , that dvr on 192.168.1.23 seems problematc how is it connected ? ethernet or wifi and if wifi what band
[DHCP IP: 192.168.1.12] to MAC address 00:0e:58:3d:a2:be, Saturday, March 25, 2017 22:11:21
[DHCP IP: 192.168.1.11] to MAC address 00:0e:58:7c:b3:90, Saturday, March 25, 2017 22:10:13
[DHCP IP: 192.168.1.13] to MAC address a0:2b:b8:71:c4:53, Saturday, March 25, 2017 21:06:47
[DHCP IP: 192.168.1.17] to MAC address cc:95:d7:85:86:17, Saturday, March 25, 2017 18:59:50
[DHCP IP: 192.168.1.23] to MAC address 70:b1:4e:e8:f3:18, Saturday, March 25, 2017 18:00:46
[DHCP IP: 192.168.1.23] to MAC address 70:b1:4e:e8:f3:18, Saturday, March 25, 2017 18:00:37
[DHCP IP: 192.168.1.23] to MAC address 70:b1:4e:e8:f3:18, Saturday, March 25, 2017 18:00:17
[DHCP IP: 192.168.1.23] to MAC address 70:b1:4e:e8:f3:18, Saturday, March 25, 2017 17:59:34
[DHCP IP: 192.168.1.23] to MAC address 70:b1:4e:e8:f3:18, Saturday, March 25, 2017 17:58:10
[DHCP IP: 192.168.1.23] to MAC address 70:b1:4e:e8:f3:18, Saturday, March 25, 2017 17:55:22
[DHCP IP: 192.168.1.23] to MAC address 70:b1:4e:e8:f3:18, Saturday, March 25, 2017 17:49:45
[DHCP IP: 192.168.1.7] to MAC address 00:0e:58:8e:a7:54, Saturday, March 25, 2017 17:41:20
[DHCP IP: 192.168.1.8] to MAC address 00:0e:58:8d:93:98, Saturday, March 25, 2017 17:41:18
[DHCP IP: 192.168.1.10] to MAC address 00:0e:58:5b:fd:3a, Saturday, March 25, 2017 17:40:19
[DHCP IP: 192.168.1.9] to MAC address 00:0e:58:7c:b3:3e, Saturday, March 25, 2017 17:40:14
[DHCP IP: 192.168.1.23] to MAC address 70:b1:4e:e8:f3:18, Saturday, March 25, 2017 17:38:30
Thanks for all the info. One newer DVR is connected through WiF, not sure which band. The others are conneted over cable (DirecTV technology); they are older and don't have WiFi build in. However, all of the do show up as connected devices to the Orbi. Whenever I have looked at log I have seen DDoS attacks in the log. When I googled it it said that this is normal but now I am not sure sure. I will follow up with my IP provider (Comcast).
The router was not restarted; at least not on purpose by me.