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Forum Discussion
mtuhoop24
Oct 30, 2016Guide
Orbi loosing Internet Connection
Hello - I have had my Orbi installed for less than a week. 3 time now it has lost all connection to the internet. I have to reboot, unplug, both the Orbi and my modem multiple time before I can get...
- Jul 11, 2017
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM
PatG25
Mar 27, 2017Star
nizmoz wrote:
Is it the whole home dvr system from directv? Because one acts like the main unit and the others are satellites. Kinda like a router.
Yes, it is the whole home DVR system from DirectTV. So you are right, one would act as a router. But there are really no adjustments I can make to the settings in the DVR so I guess I have to assume that I am seeing is normal.
jleecloak1
Mar 28, 2017Apprentice
Can anyone figure out why I am disconnecting? Here is my log results.
[admin login] from source 192.168.1.188, Monday, March 27, 2017 18:50:41
[DoS Attack: TCP/UDP Chargen] from source: 80.82.70.134, port 48002, Monday, March 27, 2017 18:44:49
[DoS Attack: ACK Scan] from source: 82.79.218.83, port 2877, Monday, March 27, 2017 18:33:43
[DoS Attack: SYN/ACK Scan] from source: 60.190.116.35, port 80, Monday, March 27, 2017 18:03:08
[DoS Attack: ACK Scan] from source: 216.137.43.183, port 443, Monday, March 27, 2017 17:33:20
[DoS Attack: SYN/ACK Scan] from source: 183.131.49.42, port 80, Monday, March 27, 2017 17:33:09
[DoS Attack: SYN/ACK Scan] from source: 183.131.49.100, port 80, Monday, March 27, 2017 17:33:08
[DoS Attack: SYN/ACK Scan] from source: 183.131.49.112, port 80, Monday, March 27, 2017 17:32:54
[DoS Attack: SYN/ACK Scan] from source: 183.131.49.23, port 80, Monday, March 27, 2017 17:32:54
[DoS Attack: SYN/ACK Scan] from source: 183.131.49.59, port 80, Monday, March 27, 2017 17:32:53
[DoS Attack: SYN/ACK Scan] from source: 183.131.49.45, port 80, Monday, March 27, 2017 17:32:52
[DoS Attack: SYN/ACK Scan] from source: 183.131.49.55, port 80, Monday, March 27, 2017 17:32:51
[DoS Attack: SYN/ACK Scan] from source: 183.131.49.45, port 80, Monday, March 27, 2017 17:32:49
[DoS Attack: SYN/ACK Scan] from source: 183.131.49.75, port 80, Monday, March 27, 2017 17:32:10
[DoS Attack: SYN/ACK Scan] from source: 183.131.49.133, port 80, Monday, March 27, 2017 17:31:56
[DoS Attack: ACK Scan] from source: 207.46.10.10, port 993, Monday, March 27, 2017 17:28:29
[DoS Attack: SYN/ACK Scan] from source: 183.131.49.178, port 80, Monday, March 27, 2017 17:16:47
[DoS Attack: SYN/ACK Scan] from source: 183.131.49.156, port 80, Monday, March 27, 2017 17:15:47
[DoS Attack: SYN/ACK Scan] from source: 183.131.49.40, port 80, Monday, March 27, 2017 17:14:15
[DoS Attack: SYN/ACK Scan] from source: 183.131.49.106, port 80, Monday, March 27, 2017 17:14:13
[DoS Attack: SYN/ACK Scan] from source: 183.131.49.14, port 80, Monday, March 27, 2017 17:12:17
[DoS Attack: SYN/ACK Scan] from source: 183.131.49.19, port 80, Monday, March 27, 2017 17:11:31
[DHCP IP: 192.168.1.188] to MAC address bc:5f:f4:5b:67:a5, Monday, March 27, 2017 17:10:08
- st_shawMar 28, 2017Master
jleecloak1 wrote:Can anyone figure out why I am disconnecting? Here is my log results.
You need to provide more information. Maybe start a new thread with informaiton on your setup and the nature of the problem you are seeing. I suggested you do a channel scan. The results of that would be very useful.
You said things were stable with router only. Did that change?
You said you would try AP mode. Did you do that?
What exactly is disconnecting? WFi clients, Internet?
- jleecloak1Mar 28, 2017Apprentice
My setup: Comcast Blast internet 75mbs, Arris Surfboard SB6191 connected to Orbi router with 1 satellite.
Yes, things were stable with my Asus router connected and the Orbi in AP mode but my network wasn't as fast.
I took my ASUS AC87U router off the network because I need to sell it.
I did a channel scan and the best channels listed on the scan were not an option to change to with the Orbi. I just selected the best available from the Orbi menu.
The devices that are disconnecting are; All of 3 of my Samsung Galaxy Tablets, My PS4 Pro, and my Arlo Pro cameras. I was getting dropped from the network a lot last night. My devices lose connection to the network but I still have a connection to the internet. I wonder if it has something to do with peer-to-peer connections. My wife and daughter are sometimes playing games on their tablets and if I am on my PS4 Pro playing 2K I get dropped randomly or on my tablet playing Boom Beach.
- peteytestingMar 28, 2017Hero
almost those
[DoS Attack: SYN/ACK Scan
are from china addresses , looks like your getting ddosed
what is the orbi router connected to upstream for internet ?
- peteytestingMar 28, 2017Hero
its also very interesting that those 183.xxx.xxx.xxx addresses are also in pats logs a page back
wonder if there is a correlation between the two of you in hjow your internet is setup
- PatG25Mar 28, 2017Star
peteytesting wrote:its also very interesting that those 183.xxx.xxx.xxx addresses are also in pats logs a page back
wonder if there is a correlation between the two of you in hjow your internet is setup
I looked at my log this moring and had probably 200 entires in the log for a DoS attack from 183.xxx.xxx.xxx since yesterday morning. My internet or WiFi did not go off-line though at least as far as I know. Everything seemed to be running fine yesterday. Also after some internet searching it seems that DoS attacks are something the router put in the log but network scanning happens all the time on the internet. So I wasn't really attacked. I actually have not had a problem in about 5 days with the router disconnecting; and it auto-updated to the latest firmware.
I thought I had a fairly normal setup. Aries Surboard SB 6141 Cable Modem connected to Orbi with one satellite. Your nomal connections of PCs (both hardwired and WiFi), Apple TV, iPads and iPhones. I do have DirectTV whole house and a Sonos system as well as a couple of HUE lights connected. No gaming devices.