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Forum Discussion
mtuhoop24
Oct 30, 2016Guide
Orbi loosing Internet Connection
Hello - I have had my Orbi installed for less than a week. 3 time now it has lost all connection to the internet. I have to reboot, unplug, both the Orbi and my modem multiple time before I can get...
- Jul 11, 2017
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM
abouthere
May 25, 2017Tutor
Two things:
1 - New Firmware out > https://www.netgear.com/support/product/RBK50#RBR50 (Orbi Router) Firmware Version 1.10.1.2
If that doesn't work, follow this shortlink http://titchy.me/2qfzZ5F
2 - I had Amazon replace my entire set up. Rather than follow the instructions for initial set-up, I did the following:
a) Plugged in the router to a standalone laptop
b) Updated the firmware
c) Changed to AP mode
d) Connected it to my VDSL modem and ran the Internet detection
e) Did all the set-up I wanted
f) FINALLY, added the satelitte.
Step f was the big change, previously, I added the satelitte when prompted by the Netgear wizards. By doing it this way, I eliminated changes having to be replicated with each change.
I have had ZERO wireless drop outs doing this on firmware V1.9.1.12
I still have Beam forming, and WMM etc all turned on.