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Forum Discussion
ElMotor
Nov 27, 2019Guide
ORBI Loses Internet Connection and CANNOT RENEW WAN IP RBR50/RBS50 2.3.5.30
ORBI Loses Internet Connection and CANNOT RENEW WAN IP RBR50/RBS50 2.3.5.30 I am a network engineer. This is a piece of junk firmware. Netgear can you get your SH!T together!!!!! Repeatedly...
FURRYe38
Nov 27, 2019Guru - Experienced User
What is the Mfr and model# of the ISP modem the NG router is connected too? Built in router with the modem here or just a modem only?
Something I haven't seen with my RBK50 nor RBK852. However, I have a CM1100 and C7800 tested with both systems.
- ElMotorNov 27, 2019Guide
ISP: Comcast Xfinity
Original Modem/Router (Bridged Mode) (Same issues occurred): XFi Advanced Gateway.
https://www.xfinity.com/learn/internet-service/modems-and-routers
Current Modem (Bridged Mode) (Same issue is occuring): Netgear CM1200
https://www.netgear.com/home/products/networking/cable-modems-routers/CM1200.aspx
- scsp85Nov 30, 2019TutorI having the same issues with Spectrum.
I’m using the RBR50, and most of the time the Orbi loses connection to the CM1200, and I’ll need to reset both. This happens 10-20 times a day, but Orbi’s logs say it’s still “up”.
And yes, I’ve tried the factory reset, the channels, all the stuff they recommend immediately in this forum. I have the 2.5.0.40 firmware on the Orbi and all satellites.- ElMotorNov 30, 2019GuideWe are replacing all equipment with Ubiquiti UniFi Dream Machine and BeaconHD’s. Just tested for 10 days and it’s been solid.
No Netgear response and this equipment is just total junk without solid reliable firmware. I hope everyone sees this that is considering buying Netgear Orbi.
- FURRYe38Dec 01, 2019Guru - Experienced User
Can you configure the ISP modem for router mode, disable ALL wifi radios on the modem and then configure AP mode on the RBR50 and see if you still experience problems?
ElMotor wrote:ISP: Comcast Xfinity
Original Modem/Router (Bridged Mode) (Same issues occurred): XFi Advanced Gateway.
https://www.xfinity.com/learn/internet-service/modems-and-routers
Current Modem (Bridged Mode) (Same issue is occuring): Netgear CM1200
https://www.netgear.com/home/products/networking/cable-modems-routers/CM1200.aspx
- ElMotorDec 01, 2019GuideThat *is* the current configuration.
The CM1200 does not have WiFi antennas. It’s a cable modem not a router.
So it’s already “bridged” by nature of the device. And the Orbi is being used as the router. Setting the Orbi as access point mode wouldn’t work as the modem CM1200 is not a router.