ORBI Loses Internet Connection and CANNOT RENEW WAN IP RBR50/RBS50 2.3.5.30

Not sure about the ONT mfr/model, and not that interested it going downstairs to find out. :smileyindifferent: The Verizon router is a Fios-G1100.

But the main point of my post is that it doesn't really matter. The common denominator is the RBR50.

Not really interested in putting the RBR in AP mode as I'm satisfied that the Verizon part is working fine, and I belive I need the RBR in router mode for the Circle functionality to work.

Haven't tried factory reset and setup. Was considering downgrading the firmware, but didn't keep track of the version that was there previously. :smileyfrustrated:

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FURRYe38 wrote:

What is the Mfr and model# of the ISP ONT and router the NG router is connected too?

 

Has a factory reset and setup from scratch been performed since last update?

 

Try AP mode with the RBR while you have the verizon router online? 

 

Can try downgrading to the last working FW version to see if this solves what your seeing. 

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abmp wrote:

v2.5.0.38

 

I'm seeing a similar issue in my setup. About once a day the Orbi internet connection stops working. When I first started seeing this, I had

 

Fios ONT <=> Orbi Router

 

Rebooting the router would fix the issue for a day or so. But when it kept happening I thought maybe it was something about not having the Verizon router in place. So I put that back in and now have 

 

Fios ONT <=> Verizon Router <=> Orbi Router

 

But the issue continued to occur. I started looking more carefully at the Orbi. I noticed that the  DHCP lease seemed to be a day old when the problem happened. I found I could resolve the issue by using the router web UI to force a lease renewal.

 

As the problem continued, I wired one of my computers directly to the Verizon router, while all other devices connected to the Orbi. The most recent time the problem ocurred, my family was complaining that the internet stopped working on their devices connected to the Orbi. I found that a ping to google.com was not working from a computer connected to the Orbi. However, my computer connected directly and only to the Verizon router was able to ping google.com without issue. As soon as I forced the Orbi to renew it's DHCP lease, the internet connection was restored and the family was happy. So I think it's clear there is an issue with the Orbi being able to automatically renew it's DHCP lease, and that it has nothing to do with the upstream device.

 

I think maybe the issue started after I updated to 2.3.5.38, although I am not certain. But it's the only change I can think of that would have destabilized a previously working Orbi.

 

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