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Forum Discussion
tonypap
Apr 09, 2018Tutor
ORBI LOSES/DROPS INTERNET CONNECTION
RBR50 keeps losing internet connection. All devices are conntected to the orbi WiFi but there is no internet connection. The internet connection is dropped mulitple times per day. I currently have...
FURRYe38
Apr 13, 2018Guru - Experienced User
What port is the Orbi connected to the other host router? if WAN port, try LAN port instead.
What is the Mfr and model# of the main host router your using? All wifi radios disabled on this router?
- aprairieApr 13, 2018Initiate
I had a similiar issue on a few of my devices (including a Windows PC that spent majority of the day on my work network) and tried a number of different things before finally hitting on what appears to resolve the issue for me. Your mileage may vary. I am in router mode and manually selected ALL 3 DNS. This was the key part. Previously i set just two of the three and still had problems. This weekend I updated with Cloudflare as #1 and then Google as #2 and #3 and so far (knock on wood) I have not had the problem.
Why it would matter that i provided 3 DNS addresses vs. 2 i don't know, but it did.
Good luck.
- NpranAug 04, 2018GuideThank you,
Just bought an orbi, updated the firmware first thing. Did a clean setup and went about 2 hours before I started experiencing these drops.
Reset firmware, fought with getting it reconfigured only to experience the same thing.
Had mu-mimo enabled, beamforming, ipv6 and default DNS. Disabled ipv6 with no success, disabled mu-mimo and changed to the recommended DNS. I guess we'll see but it's been slightly better. I need this to work... I have gigabit internet, and google wifi was only giving me 120mbps. So far early tests with the orbi have be at 530 Mbps so there is great potential if the internet doesn't drop.- NpranAug 04, 2018Guide
scratch that, still experiencing drops.
- lobstajohnsonSep 25, 2018Aspirant
this actually might make some weird sense...if the system drops from the first DNS to the second, then the third...if there's nothing there the operating system may just begin to loop. I've noticed all I have to do is click "TEST" or make ANY change and the router reboots and everything is back to normal.
I now have:
1) 1.1.1.1
2) 8.8.8.8
3) 8.8.4.4
and we'll see!