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Forum Discussion
Orbi losing connection, turns magenta
I purchased this router over a year ago and have been having connectivity problems. It's been happening more frequently (several times a day). The router will randomly lose connection (turns magenta)...
Hello,
I'll run a ping test for the night but this is what I have right now. The screenshots were taken about 15 seconds apart and you can see the website has yet to load. I'm getting high response time and will occasionaly jump to 90-120.
I also ran the ping test overnight and was pretty much the same as what is pictured. There is the occasional higher jump but shows zero send or recv errors.
You need to ping an IP on the internet, not on your LAN . 8.8.8.8 is a google DNS so it is a good test. If your internet goes down, you will get high packet loss.
I'm not familiar with Mac, but on Windows or Linux I use a a terminal for the ping command and CTRL-C to get the results of the overnight test. Your ping screenshot shows a very short test and small number of packets. The other screenshot is the overall stats for your interface and that is meaningless.