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Forum Discussion
Escondido
Nov 29, 2017Tutor
Orbi losing packets
Hello, I'm seeing packet losses with my Orbi. I have the RBK53 (RBK50, boxed with two remote Orbi devices). The Orbi is hardwired to my firewall. Also hardwired to my firewall is a Linux...
DarrenM
Dec 06, 2017Sr. NETGEAR Moderator
You may want to try the latest firmware for orbi.
https://community.netgear.com/t5/Orbi/Announcing-availability-of-OrbiOS-2-1/m-p/1448548#M16957
DarrenM
- EscondidoDec 07, 2017Tutor
Thanks DarrenM, I appreciate the info on the update firmware.
I did see that others were still seeing packet drops with certain devices. I'm seeing packets dropped with a desktop using a Belkin USB Wifi and a laptop using a built-in Wifi.
But the new firmware is definitely worth a try - I am currently on V2.0.0.74. If it works I'll report back.
- EscondidoJan 01, 2018Tutor
After a bit of struggle, I was able to update my RBR50 and two RBS50 units to the latest firmware V2.1.1.16.
(Serious Netgear, if my RBR50/RBS50 units appears to be working well, why do I need to reboot the RBR50 in order for the updates to work properly? And why do I need to manually update all the units? This isn't junior league.)
Anyway, the packet drops are still happening with the latest firmware V2.1.1.16. Things look OK, then packet time will increase, then there is a loss of packets. And as before, when I run the test at the same time from a hardwired system, I am not losing packets.The below ping tests were run at the same time:
Test from Orbi system
Reply from 8.8.8.8: bytes=32 time=34ms TTL=252
Reply from 8.8.8.8: bytes=32 time=31ms TTL=252
Reply from 8.8.8.8: bytes=32 time=31ms TTL=252
Reply from 8.8.8.8: bytes=32 time=160ms TTL=252
Reply from 8.8.8.8: bytes=32 time=36ms TTL=252
Request timed out.
Request timed out.
Reply from 8.8.8.8: bytes=32 time=30ms TTL=252
Reply from 8.8.8.8: bytes=32 time=31ms TTL=252
Reply from 8.8.8.8: bytes=32 time=31ms TTL=252
Reply from 8.8.8.8: bytes=32 time=32ms TTL=252
Test from hardwired system
64 bytes from 8.8.8.8: icmp_seq=23 ttl=253 time=28.9 ms
64 bytes from 8.8.8.8: icmp_seq=24 ttl=253 time=28.8 ms
64 bytes from 8.8.8.8: icmp_seq=25 ttl=253 time=29.3 ms
64 bytes from 8.8.8.8: icmp_seq=26 ttl=253 time=30.2 ms
64 bytes from 8.8.8.8: icmp_seq=27 ttl=253 time=30.3 ms
64 bytes from 8.8.8.8: icmp_seq=28 ttl=253 time=28.7 ms
64 bytes from 8.8.8.8: icmp_seq=29 ttl=253 time=29.6 ms
64 bytes from 8.8.8.8: icmp_seq=30 ttl=253 time=33.6 ms
64 bytes from 8.8.8.8: icmp_seq=31 ttl=253 time=30.7 ms
64 bytes from 8.8.8.8: icmp_seq=32 ttl=253 time=28.7 ms
64 bytes from 8.8.8.8: icmp_seq=33 ttl=253 time=29.3 ms
So something is definitely wrong with the Orbi system where it is losing packets.
Does anyone have any thoughts on how to fix this? Thanks in advance.
- webminsterJan 02, 2018Luminary
Not much help, but I see similar issues on my RBK50, running 2.1.1.16, pinging hosts from my laptops to my wired network. Packet latencies and some drops. Orbi as an AP plugged into a switch. Hosts on the switch pinging other hosts on switch are fast and no loss. No idea yet why.