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Forum Discussion
Orbi Losing wifi connection
I have had the Orbi AC 2200 for a month now. 2 to 3 times a week we completely lose our wifi.
Yes the modem is staying connected and if I am headlined into to orbi’s router I still have internet. The WiFi single from Orbi just cuts out.
Have you tried to enable beamforming and mumimo in the Advanced wireless settings?
DarrenM
- No I have not. I have no clue how to do that either.
- Hey Darren thanks I figured out to turn that. I’ll give it a try. I have the 3 pack 43. So I hope those aren’t the ones with the WiFi problem
If you are experiencing disconnects after the latest firmware update send me a PM with your name email and phone number and I will get you in contact with our support team to troubleshoot the issue.
DarrenM
I appreciate the response. However, it is incomplete. May I have a STRAIGHT AND CLEAR ANSWER as to whether the internet connection problem is solved COMPLETELY and what are the steps. OR is it still a trial and error - try this, try that, AND PRAY.
Where can I find the solution and status to this internet connection drop and IOS connection drop problem reported by many many customers.
Please be straightforward - is it truly SOLVED or is it NOT.
The only way I've been able to keep a stable wireless network is to turn my RBR50 into an Access Point. Having it set to Router mode meant that my wifi would drop multiple times a day. I've spent an hour with support on the phone with a guy that had difficulty with english, to advise that I had a hardware problem and to return it to the place of purchase. I received a replacement immediately from Bestbuy and it did the exact same thing. I've updated my ticket on Netgears support site to receive zero response. This is a second class product we pay a premium for with **bleep**house support.
Hello
Thanks for your response. I hope NetGear is paying attention to these comments. On the AP matter, can you explain a little bit more. So, do you get high speed connection at every corner of your house; in essence your Satellite connections are to the Cable Modem router, not the Orbi router, right?
I don't understand all of it - needs little more advice from you on how to set up my RBK53 (1 router unit and 2 satelitte system) that I bought from Costco.
Regards,