Orbi Losing wifi connection

Folks, I am thinking of purchasing one of these, and I'm concerned about this Internet dropping problem.

However, I am pretty computer literate and reading all these messages, I wonder if maybe I have the solution for you.

If you currently own a cable modem and a separate router, I'll just bet you don't have the Internet dropping problem if you unplug your old router and use only the Orbi router.

However, if you have a cable modem with a built-in router, I suspect you are the folks that are having this problem. You cannot just plug Orbi into your existing router and hope for the best. Your built-in router will need to be taken out of router mode and put into bridge mode. There are technical reasons why this is important, but let's just say that having a router plugged into a another router is bound to cause you problems with internet connectivity.

Important! Once you configure your existing modem/router to be in bridge mode, you should only plug one thing into it!!! And that is your Orbi router. If you still have the option to disable wi-fi once you configure for bridge mode, I would do that too.

If you want to research why I am making this recommendation, start with a search of things like network bridge and NAT (Network Address Translation). Unless you are pretty tecnical, expect to be confused.