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Forum Discussion
Nicelshe
Dec 28, 2020Follower
Orbi lte on EE APN
Got an lrb20 yesterday for my EE sim. Got APN issues can’t connect. Sim was in a huawei router and the APN works on that but not in the orbi. Any suggestions please
Blanca_O
Dec 31, 2020NETGEAR Employee Retired
Hi Nicelshe
Welcome to NETGEAR Community!
May we please know the device SKU (LBR20-xxx)
What is the firmware version?
How did you setup the device? Is there any error message when you run the setup wizard?
Regards,
Blanca
Community Team
UKNick
Jan 04, 2021Initiate
I would give up.
I have the same issue. Trying to get the Orbi LBR20 on an EE sim. I have spent 3 weeks with Netgears woeful customer service, Ive been on hold for over 8hours as I was put on hold over and over again by them. They promise to call you back, and they never do. It doesnt work and they have no interest in helping.
Mines all going back to Amazon with zero star review for product and customer service. The worst experience ive had with an electrical company in 20+ years.