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Forum Discussion
Nicelshe
Dec 28, 2020Follower
Orbi lte on EE APN
Got an lrb20 yesterday for my EE sim. Got APN issues can’t connect. Sim was in a huawei router and the APN works on that but not in the orbi. Any suggestions please
Blanca_O
Dec 31, 2020NETGEAR Employee Retired
Hi Nicelshe
Welcome to NETGEAR Community!
May we please know the device SKU (LBR20-xxx)
What is the firmware version?
How did you setup the device? Is there any error message when you run the setup wizard?
Regards,
Blanca
Community Team
PhilRAustin
Feb 02, 2021Aspirant
Hi,
Did anyone get anywhere with this issue?
I picked up the LBR20 yesterday as it was advertised as supporting EE on Amazon and the concept behind them seemed good.
But I can't get it to connect to EE via my sim (which both work fine in other 4G routers). Have confirmed the APN settings with EE and the box never connects to the internet, have tried the mobile app, orbilogin.com via web browser using both setup wizard and advanced settings with no luck.
My LBR20 came with Firmware version: 2.5.1.18
Is this a known issue that is fixed by the latest firmware?
Seems ike a massive oversight to not support the biggest UK network?!
Cheers
- PhilRAustinFeb 02, 2021Aspirant
Have tried the latest firmware 2.5.2.20 as of this post. Made no difference, having confirmed the APN settings with EE I'm joining the poeple sending the LBR20 back to Amazon, I don't have time to mess around with something that should have worked out the box!
- UKNickFeb 02, 2021Initiate
I returned the product. After trying by myself for weeks, I couldnt get a Netgear L2 to ever actually call me back. Ironically they phoned a week after I had retruned the product.