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Forum Discussion
Ares24
Apr 05, 2017Tutor
Orbi main router solid magenta
Basic info: I have a direct fiber connection with 250mbs up and down. There is no modem, just a wall outlet. All was previously working well. I woke up in the morning and my Orbi main router was so...
Ares24
Apr 24, 2017Tutor
Has anyone found a resolution for this issue? I have been on the phone with Netgear for HOURS. They got it working for a couple of weeks with a bandaid fix making me put in a static IP but now it is solid magenta again. I have seen many people compain about this exact issue on other discussions but have not seen any with a resolution. All say the same that it will work for a couple weeks and then crap out and turn solid magenta again. Is it happening everytime there is a firmware update? Are their updates that unstable?
DarrenM
May 12, 2017Sr. NETGEAR Moderator
Hello Ares24
Are you still seeing these issues on 1.9.1.12 Firmware?
DarrenM
- Retired_MemberMay 18, 2017
YES
Also got complete new devices.
Same issue.
Suffering since January and speaking with support since then. No solution.
New Firmware has new issue; loss of WIFI stability.
It´s not getting better...
I´m loosing my fanatism about Orbi.
- GleneeMay 18, 2017Apprentice
I am having so much trouble with Cox right now, that I acn't tell whats going on. One day super slow Upload speeds and the next their back and the download is slower. Looks like inside thier orginization but now I don't know.
- TaurusPeterSep 02, 2017Aspirant
My Orbi router LED ring turns solid magenta after about a week or two of use. I don't experience interruptions in connectivity (but of course can't rule out that for very short periods the WAN goes down).
I like the magenta light :-) However, in that state the Orbi management interface is not accessible (neither orbilogin.com nor via ethernet address). That's very annoying.
To recover I have to power it down for an extended period of time. A short power cycle results in a magenta light once the Orbi is back and connected.
This issue has been discussed for so long in forums that I am disappointed it's still not solved! Orbi guys: you have such a great product, what's missing here?