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Forum Discussion

Ares24's avatar
Ares24
Tutor
Apr 05, 2017

Orbi main router solid magenta

Basic info: I have a direct fiber connection with 250mbs up and down. There is no modem, just a wall outlet. All was previously working well. I woke up in the morning and my Orbi main router was so...
Troubleshooting
Glenee's avatar
Glenee
Apprentice
May 18, 2017

I am having so much trouble with Cox right now, that I acn't tell whats going on. One day super slow Upload speeds and the next their back and the download is slower. Looks like inside thier orginization but now I don't know.

TaurusPeter's avatar
TaurusPeter
Aspirant
Sep 02, 2017

My Orbi router LED ring turns solid magenta after about a week or two of use. I don't experience interruptions in connectivity (but of course can't rule out that for very short periods the WAN goes down).

 

I like the magenta light :-)  However, in that state the Orbi management interface is not accessible (neither orbilogin.com nor via ethernet address). That's very annoying.

To recover I have to power it down for an extended period of time. A short power cycle results in a magenta light once the Orbi is back and connected.

 

This issue has been discussed for so long in forums that I am disappointed it's still not solved!  Orbi guys: you have such a great product, what's missing here?