NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
jamination
Aug 20, 2019Aspirant
Orbi Max Speed Lan
Recenlty I upgraded my internet from 240 download (static ip) to 640 dynamic ip. I changed the router to dynamic ip and the LAN speed tests were coming in far short (about 180), however the orbi spe...
FURRYe38
Aug 21, 2019Guru - Experienced User
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
FYI:
- jaminationAug 21, 2019Aspirant
The modem is an Arris Touchstone TG2472.
Phil
- FURRYe38Aug 21, 2019Guru - Experienced User
You have a gateway modem/router unit. This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
jamination wrote:The modem is an Arris Touchstone TG2472.
Phil