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Forum Discussion
Orbi Mesh extender RBR10
I am getting a 404 notification when I try to open up a website. If I change back to my Spectrum 2G it goes away. How do I correct this?
1 Reply
It sounds like the Orbi router is connected to a Spectrum WiFi router that is still acting as a router and broadcasting WiFi.
That is what is commonly called a "Double NAT" condition, which can lead to problems. Here's how Netgear describes it:
https://kb.netgear.com/30186/What-is-Double-NAT
There are two recommended solutions:
- Put the Spectrum device into "modem only" mode, sometimes called "bridge" or "passthrough" mode and leave the Orbi configured as a WiFi router, or
- Leave the Spectrum device as a router (but disable the WiFi broadcast because that will compete with the Orbi) and place the Orbi into Access Point (AP) mode using the Orbi web interface. The Orbi User Manual describes how to log on to the web interface and use the Advanced Menu to make the change.
